Legal
This Privacy Policy explains what information Schaltworks ("Schaltworks", "we", "us") collects when you visit our website or use our services, how we use that information, who we share it with, and what rights you have. If anything in this policy is unclear or you want to exercise a right described below, email info@schaltworks.com.
Schaltworks is a Delaware limited liability company operating a pay-per-lead agency for home service businesses, founded by Linus Michael. We generate qualified homeowner leads via paid advertising and deliver them to contractors who purchase a batch.
We use the Meta Pixel to measure ad performance, build audiences, and optimize delivery. Meta collects information about your visit using cookies. You can learn more and manage your preferences at facebook.com/privacy.
We use Umami to understand which pages perform and which do not. Umami is privacy-focused and does not use cookies by default.
We use GoHighLevel as our CRM and booking system. When you book a strategy call, your information is stored in GHL so we can prepare for the call and follow up with you.
We use email platforms to send you transactional messages (confirmations, calendar invites, pre-call notes) and, if you opt in, marketing content.
Who SMS opt-in applies to: SMS opt-in is collected exclusively from prospective business clients (US contractors and business owners) who book a consultation call with Schaltworks at schaltworks.com/book. SMS opt-in is not collected from any other audience. We do not collect SMS opt-in from consumers, homeowners, or any third-party data source.
Purpose: The SMS messages are strictly transactional and include only: (1) one appointment confirmation when the call is booked, (2) up to three appointment reminders (24 hours, 4 hours, and 1 hour before the call), and (3) any rescheduling communications. We do not send marketing or promotional SMS of any kind.
Opt-in mechanics: You opt into SMS by checking the consent box on the booking form at schaltworks.com/book. The consent text reads: "I agree to receive appointment confirmation and reminder SMS from Schaltworks. Message frequency varies. Reply STOP to opt out, HELP for help. Msg & data rates apply. See Privacy Policy." See our full SMS Consent page for the complete opt-in flow and sample messages.
Opt-out: You can opt out at any time by replying STOP to any SMS we send. Reply HELP for assistance.
Frequency: You will receive no more than 4 SMS messages per scheduled call (1 confirmation + up to 3 reminders).
No sharing of SMS opt-in data with third parties: Schaltworks does not sell, share, rent, or disclose phone numbers or SMS opt-in information to any third party for any purpose, including affiliates, marketing partners, contractor-buyers in our other services, or any other entity. This restriction is absolute and specific to SMS consent data. Phone numbers collected via the booking form are stored in our CRM (GoHighLevel) and transmitted only through our SMS provider (Twilio via LeadConnector) strictly to deliver the transactional reminders described above. SMS opt-in data is never combined with, exported to, or used in any other Schaltworks service.
Separation from lead generation services: Schaltworks operates separate services. The SMS opt-in described in this section is only for B2B booking confirmations as described above. Any other Schaltworks service that involves data collection (such as homeowner lead generation for contractor clients) operates under separate consent mechanisms and does not include or use the SMS opt-in described here.
Rates: Standard message and data rates may apply per your mobile carrier. Schaltworks does not charge for SMS.
Age: You must be 18 or older to consent to receive SMS from Schaltworks.
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. These measures include:
No method of electronic transmission or storage is 100% secure. If you believe your data has been compromised, contact us immediately at info@schaltworks.com.
We do not sell your personal data. We share it only with:
We keep personal data only as long as we need it for the purposes listed above, or as required by law. Applications that do not result in a call are kept for up to 24 months, then deleted. Customer records are kept for the duration of the relationship plus 7 years for tax and legal reasons.
Depending on where you live, you may have the right to:
To exercise any of these rights, email info@schaltworks.com and we will respond within 30 days.
We use two kinds of cookies:
You can block or delete cookies through your browser settings. Blocking analytics and advertising cookies will not break the site.
Our services are not directed to anyone under 18. We do not knowingly collect information from children.
Schaltworks is a Delaware LLC and primarily serves US businesses. Data may be processed in the United States and in the European Union (where parts of our operations are run). By using our site, you consent to your data being processed in both regions.
We may update this Privacy Policy occasionally. When we do, we will change the "Last updated" date at the top. Material changes will be announced on this page.
Privacy questions, requests, or complaints: info@schaltworks.com.
Schaltworks LLC
1111B S Governors Ave STE 48494
Dover, DE 19904
United States
Email: info@schaltworks.com
Phone: +1 (302) 401-4701